Privacy Policy

Last updated: June 1, 2026

1. Information We Collect

When you register for an API key, we collect your email address. When you use the Synlake API, we log request metadata (endpoint, timestamp, response time, provider queried) for billing and audit purposes. We do not collect or store the content of your infrastructure configurations.

2. How We Use Your Information

We use your email to deliver your API key and communicate service updates. Request logs are used for billing, rate limiting, abuse prevention, and service improvement. We do not sell your data to third parties.

3. Data Storage

Your data is stored securely using Supabase (PostgreSQL) with encryption at rest. API keys are hashed before storage. We retain request logs for 90 days for billing purposes.

4. Third-Party Services

We use Stripe for payment processing. When you activate billing, Stripe collects and processes your payment information under their own privacy policy. We do not store credit card numbers.

5. Cookies

The Synlake website does not use tracking cookies. We do not use analytics tools that track individual users across the web.

6. Your Rights

You may request deletion of your account and associated data at any time by emailing hello@synlake.ai. We will process deletion requests within 30 days.

7. Changes

We may update this policy as our service evolves. Material changes will be communicated via email to registered users.

8. Contact

Questions about this policy? Email hello@synlake.ai.

Synlake LLC · Georgia, United States